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100% satisfaction Guarantee

We operate a "100% satisfaction Guarantee", If for any reasons you are unsatisfied with our items, simply return it to us in its original condition within 7 days upon receiving the items for the refund or replacement. This guarantee does not apply to custom orders, special order or pieces that have been modified as per customer request.

Also if any jewelry Arrived not in good condition ,Missing sending , Discrepancy in color and shape ,we will responsible for all your loss after get your photo proofs and assure you will run no risk to place order from us.

Reimbursement for all you loss

Please follow these steps to ask for compensation for which make you loss item(s):
• 1. Contact customer service and offer the relevant information of the order.
(Order NO., register name, telephone number and e-mail address)
• 2. Describe complete reasons for compensation.
If any arrived broken or miss sending and any other problem, please take photos of packaging and practicality of jewelry and show us by Email ,wholesale@jewelry4ustore.com
We will deal with your problem within 5 work days.

Discrepancy in color and shape
Some products if we marked “color send at random”, it will be send at random, almost all the pictures we photoed by ourselves ,a little color difference will be show on the display screen (RGB)when we use different computer. So we do not responsible for this kind problem. Almost 99% simlar shape as the pictures for all the products show on the website.so pls be rest assured when you place order.